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There are many stores with narrow aisles, on which, besides cosmetics or sweets, there are for example bowls and plates. Clumsiness or sheer accident can play its part and the problem is born.
You don’t have to rush to the checkout to pay for the damage you caused. We’ll teach you what to do in this situation.
Remember:
“The person who causes the damage will be exempt if they prove that the damage was not caused by their fault.”
If the shelves are not secured with a protective strip and you accidentally break wine with a shopping cart, it is not your fault, but the merchant’s. All products should be placed stably on the shelves, especially when it comes to fragile goods.
Differences in the store and the shelves
Certain rules also apply in this area of retail and everything should be arranged so that it is convenient for customers. The distance between shelves should be no less than 1.4m.
- 1.4m up to an area of 100m2
- 1.6m for an area from 100 to 150m2
- 2m at an area from 150 to 400m2
- 2.5m for an area of 400m2
If you happen to break something in a store, security may appear who will behave unpleasantly, possibly make threats or start searching you. Such actions are, however, against the law and constitute an abuse of power.
